Our Story
Success of an organisation, for a large period of time was dependent on the "Right People" and "Right Time". Eventually it moved to "Right Digitisation".
At Phase-Shift, we believe to offer Digitisation that best explores the human intellect and the response time, together enhancing the level of overall customer experience in order to build a strong loyalty for your organisation.
We call ourselves specialists , not because we replace people with Technology, but because we transform a Digital Experience into an emotional connect with each of your customers using an advanced digital operational model.
Changing consumer behaviour creates challenges, at the same time new opportunities for banks. Phase-Shift accepts these challenges to convert them into opportunities for an uninterrupted growth of our customers.
A Visionary approach
Today's financial sector is immensely regulated, and is much alert to acquire, store and process huge quantities of personal data. This is not obvious that it abides by the regulations but also serves to give banks a platform to leverage and analyse data. The buzzword used today by every Financial Institution and a bank is Customer Loyalty or Long-term relations, which will perhaps evolve into creating a 'Wow' factor for the end users. Looking into these, a more personalised offering to the customers is a key for which phenomenal insights are needed and that can be made possible only with Data. Thus data is the heart of digital banking. At Phase-Shift, we keep the same as utmost priority while developing a solution for our customers. Read More
Paperless banking allows organisations to meet compliance objectives much more easily. Creating a digital audit trail that auditors can more easily analyse, maintaining document workflows which can be tracked from initial inbound documents to the headquarter's workflow into organisation's archive, that finally allows an electronic 'chain of custody' to be demonstrated to an auditor.
Regulations are ever so active with stricter controls for various consumer protection aspects and so frequently - SMR, AML, PSD2, Basel, GDPR- with a possibility of only increasing in future. Phase-Shift understands the balance Financial Institutions need to strike for complete compliance.
Who We Are?
A team of industry experts who, due to having been on the 'Demanding' side of the table can easily empathise with their clients and thus offer beyond one's imagination. The team members collectively carry immense following experience………..
Digital Transformation With A Conscience
What does it really mean?
Since year 2000........
52% of companies listed in Fortune 500 have either gone bankrupt, got acquired, or dropped off the list. It is clear that the world is changing. In fact 88% of all the companies are going through some type of change.
Digitisation is a no brainer
However it is critical to think what the organisation hopes to achieve.
Digital Transformation with a Conscience- Our expertise is available for you to make sure that Transformation of any type culminates into a real business success. Any transformation is a failure if does not meet business goals. We help to identify the real relationship between the two and deploy efficient execution models.
Result orientation, viability and correct procedures are three main ingredients for success.
Embrace the power of digital future fully. It impacts every department.
Four Key Mantras to be followed
Don’t go with the flow
Many organisations are transforming today but inherently they follow one another in various projects they run. It is important to note that every organisation has a unique place in the market and hence unique goal for transformation. This needs to be carefully assessed.
Change the DNA to digital
It is not enough for a few enthusiastic influencers to adapt digitisation. But each pillar (people, product, process) in the organisation needs to absorb the digital operation in their DNA.
There is no finish line
Market is extremely dynamic today and it will be further dynamic, completely driven by emerging technologies. Fact to remember is that the transformation is an ongoing process with no finish line; and demands of market, customers, employees, regulators are bound to keep changing.
Only Data Driven Decisions
There is so much of it available today that no organisation or people should even think of taking assumption based decisions anymore. This includes decision of digitisation to be focused on business goals.