Open banking or APIs is need of the time. It is estimated that over 75% of regular day to day functions will happen from your mobile by 2020.

Mobile has already become an important part of any organisations marketing plan. However it is seen that 85% of a consumers app time is now spent on 5 downloaded apps. Hence this space is also now very crowded and enticing consumers to download your apps has become tougher than ever.

High level of innovation and AI based intuitive designs are some of the key areas to focus on. Consumers will probably turn towards either mult-functional apps or technology leveraged between the two i.e. mobile web and n app.

Phase-Shift is aligned with a digital lab for mobile development where innovative technologies are experimented including mobile bots; Analytics, NLP (natural language processing) .Universal protocol usage for technologies such as contactless payments, wallets etc.

It is estimated that over 5 % of financial transactions will be done through Robotic Automation by 2020. There are multiple ways this technology can be adapted and it always does not have to be at the highest end.

Using conversational BOTS for giving human like response for general support services by itself will save tons of money. It is also highly effective. Phase-Shift can guide you to the right technology for the right purpose as there are so many options are now available.

Using RPA ( Robotic Process Automation) now creates some tasks so efficient which would have never thought of being automated. Once you add Artificial Intelligence to the body of the model , this puts efficiency in a high gear. E.g. Imagine a multi-product insurance company with life, non life products receiving claims or complaints from various channels. Phase-Shift could help you apply correct RPA technology with AI based “Collaborative BOTS” which will not only save time but also get responses out in time to uphold customer satisfaction.

Mulitlpe BOTs are used

Web Crawler
Transaction BOT
Chat BOT
FAQ BOT
Social BOT
Information BOT
Game BOT

There are multiple usage of these BOTS. Some of them are – Real-time financial advisory; payments or trade executions , financial fraud advisory remediation etc.

Phase-Shift offers a comprehensive solution for microfinance institutions. Solution boasts of all very specific functionalities meant for high volume small value transactions and includes.

Current and Savings accounts, Group Lending, specialised lending such as Agricultural, educational, micro-enterprise lending, Funding source tracking and ring fencing etc.

Having implemented multiple such products in four corners of the world, Phase–shift understand exactly what works best for these microfinance institutions.