Application Development and Frameworks
Phase-Shift acknowledges and understands that each demand from business on IT carries its own independent constraints and these vary widely from really tight time lines to requirement definition clarity and tech translation.
Those frameworks which are designed for specific application such as internet banking or mobile banking already capture the essence of such projects. As these frameworks are available with Phase-Shift, huge savings in terms of customer and development resource time, project risk aversion can be easily calculated.
Internet Banking Framework
Our Internet banking Framework product is substantiated with all the bells and whistles for the User experience and also a robust Integration Layer to incorporate all customer engagement relatively easily on one 360 degree view.
Innovative Collaborative series of BOTS such as
Chat BOT, Transaction BOT, Crawler BOT, Information BOT
triggered through an RPA engine produce extremely efficient results.
Mobile banking
Open banking or APIs is need of the time. It is estimated that over 75% of regular day to day functions will happen from your mobile by 2020.
Mobile has already become an important part of any organisations marketing plan. However it is seen that 85% of a consumers app time is now spent on 5 downloaded apps. Hence this space is also now very crowded and enticing consumers to download your apps has become tougher than ever.
High level of innovation and AI based intuitive designs are some of the key areas to focus on. Consumers will probably turn towards either multi-functional apps or technology leveraged between the two i.e. mobile web and n app.
A ready but flexible product which can be easily configured to include bank’s corporate design standards and process flows. Various components for Mobile are available such as – contactless payments, QR code reader, location mapping, Chat BOT, mobile wallet, ATM switch which can enhance user functionality.
Phase-Shift is aligned with a digital lab for mobile development where innovative technologies are experimented including mobile bots; Analytics, NLP (natural language processing) .Universal protocol usage for technologies such as contactless payments, wallets etc.
Development Technology
Right resources and choice of right technology creates a path for a successful project – on Budget and on Time. Phase-Shift resources are experts in using latest technologies and models for development including Kony, Python.
Robotic Process Automation
It is estimated that over 5 % of financial transactions will be done through Robotic Automation by 202. There are multiple ways this technology can be adapted and it always does not have to be at the highest end.
Using conversational BOTS for giving human like response for general support services by itself will save tons of money. It is also highly effective. Phase-Shift can guide you to the right technology for the right purpose as there are so many options are now available.
Using RPA ( Robotic Process Automation) now creates some tasks so efficient which would have never thought of being automated. Once you add Artificial Intelligence to the body of the model , this puts efficiency in a high gear. E.g. Imagine a multi-product insurance company with life, non life products receiving claims or complaints from various channels. Phase-Shift could help you apply correct RPA technology with AI based “Collaborative BOTS” which will not only save time but also get responses out in time to uphold customer satisfaction.
Mulitlpe BOTs are used
Web Crawler, Transaction BOT, Chat BOT, FAQ BOT, Social BOT, Information BOT, Game BOT.
There are multiple usage of these BOTS. Some of them are – Realtime financial advisory; payments or trade executions , financial fraud advisory remediation etc.
Application management
Phase-Shift boasts of having knowledge and expertise of various industry standard applications. Highly specialised teams are available for configuring, developing ,implementing, supporting and managing these applications.
Some typical applications managed are
| Universal banking | T24 |
| Investment management | Charles River, Calypso, Murex, Eagle Pace/Stare/Performer, SimCorp Dimension |
| ECM | SharePoint, LifeRay |
| CRM | MS Dynamics, Siebel |
| Business Intelligence | MSBI, SAP Business Object, Cognos |
Specialist Projects, Staff Augmentation and Resourcing
P2P lending model is very much meant for disrupting the typical banking debt cycle. Technology may be based strongly at its roots. Entrepreneurial projects are selected for funding and a central P2P entity then looks for small investors who may want to invest their money in these projects. The investors could pick and choose a project they want to invest in look for better than average high street bank returns. There is a risk involved but it is limited to the amount invested, which is usually small (for one particular project). Generally like any other investment - higher the risk, higher are the rewards.